Your Data, Handled With Care

At GiveTurn, safeguarding your privacy is a top priority.

GiveTurn (“GiveTurn”) has established this Privacy Policy to explain how we collect, store, and use information related to our websites, apps, services, products, and digital solutions (collectively referred to as “Services”).

By using, accessing, registering for, or interacting with our Services, you acknowledge that you have read, understood, and consented to this Privacy Policy. You also provide explicit and informed consent for the collection, use, and disclosure of your data as described herein. If you do not agree with this Privacy Policy, please refrain from using our Services.

We reserve the right to update or revise this Privacy Policy periodically. We encourage you to review this page regularly, as continued use of our Services after changes indicates your acceptance of the updated policy.

At GiveTurn, we recognize the critical importance of privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, manage, and safeguard the data you share when interacting with our platforms and services.

Our goal is to provide complete transparency in our data handling practices while maintaining the highest standards of security and user trust.

1.1 Who We Are

GiveTurn is a leading website development company and technology solutions provider, specializing in digital marketing, mobile app development, graphics design, and video production. We help businesses innovate, scale, and achieve their digital goals with precision and creativity.

1.2 Scope of Privacy Statement

This Privacy Policy describes how GiveTurn collects and processes personal information from you, either directly or through third parties, when you:

• Visit our websites or social media channels.
• Communicate with us via email, phone, or other contact methods.
• Use our products, services, or digital solutions.
• Participate in events, webinars, or contests organized by us.
• Access content such as newsletters, reports, or downloadable resources.

Processing personal information is often essential to deliver our Services effectively. For details on cookies used on our websites, please refer to our Cookie Policy.

Please note, this Privacy Policy does not apply when we act solely as a service provider or data processor for our clients. Links to external websites or third-party platforms are not governed by this policy and are subject to their respective privacy practices.

Our Services are designed primarily for businesses and professional users. We do not knowingly collect or market personal information from individuals outside this scope. If you believe your data has been shared without your consent, please contact us for its removal.

1.3 Our Commitment to Privacy

We are committed to maintaining the confidentiality and security of your personal data. Our practices comply with global data protection standards, including the General Data Protection Regulation (GDPR) and other applicable regulations, ensuring your information is handled responsibly and securely.

At GiveTurn, we prioritize transparency in how we collect, use, and manage data. We gather personal and non-personal information to optimize your experience, improve our Services, and ensure compliance with legal and regulatory obligations. The information we collect enables us to deliver personalized solutions, develop new digital offerings, and maintain the security and functionality of our platforms. We are committed to processing your data responsibly and in accordance with applicable data protection laws.

2.1 Personal Information We Collect

To provide and enhance our Services, GiveTurn may collect the following types of personal information:

• Name: For identification and communication purposes.
• Email Address: To communicate with you regarding updates, support, and services.
• Phone Number: For customer support, verification, and transactional communications.
• Payment Information: Necessary for processing transactions, billing, and subscription services.
• IP Address: For security, diagnostics, and understanding geographical usage patterns.
• Location Data: To personalize services and improve user experience.
• Account Credentials: To manage your access securely to our platforms.
• Usage Data: Including interactions with our websites, apps, and digital tools to enhance functionality and user experience.

Collecting this information ensures we can provide secure, efficient, and personalized digital solutions.

2.2 Non-Personal Data

In addition to personal information, we may collect non-personal data, including anonymized or aggregated data that cannot directly identify you. This data is used to improve our Services, analyze trends, and optimize user experience.

Non-personal data may include:

• Device and browser information (e.g., IP address, MAC address, device type).
• Software platform and version information.
• General geographic information (e.g., zip code, area code).
• Usage patterns, engagement metrics, and service interaction details.

We may share aggregated non-personal data with partners and contractors to improve our Services, perform analytics, or provide targeted marketing. Third-party analytics providers may combine this data with information collected elsewhere under their own privacy policies.

2.3 Sources of Personal Information

GiveTurn collects personal information from multiple sources, including:

• Direct Interactions: Information you provide when filling out forms, registering for services, contacting support, or participating in surveys and events.
• Automated Technologies: Technical data collected automatically through cookies, tracking tools, and analytics software as you interact with our websites and apps.
• Third Parties: Data received from partners, analytics providers, social media platforms, or public databases to better understand user needs and improve Services.

This enables us to deliver a more personalized and optimized digital experience.

2.4 How We Use Personal Information

Your personal data is used to:

• Deliver and Improve Services: To provide the products and digital solutions you request, and enhance our offerings based on user needs.
• Respond to Inquiries and Support Requests: To provide timely and accurate assistance.
• Process Payments and Transactions: To ensure secure and efficient billing and financial operations.
• Personalize Your Experience: To tailor content, recommendations, and functionality based on your preferences.
• Send Updates and Marketing Communications: With your consent, we may inform you about new services, offers, or events relevant to your interests.

2.5 Purpose of Processing

We process your data for legitimate business purposes, including:

• Service Delivery and Performance: Ensuring our platforms and services operate efficiently and effectively.
• Legal Compliance: Fulfilling regulatory obligations and enforcing terms of service.
• Customer Support: Assisting with inquiries, technical issues, or service-related requests.
• Marketing and Communication: Sharing updates, promotions, and relevant offerings to keep you informed.

We ensure that all data processing respects your privacy rights and aligns with applicable data protection laws.

2.6 Legal Basis for Processing

GiveTurn processes personal data in compliance with legal standards, including:

• Consent: Where you have provided explicit permission, such as for marketing communications or event participation.
• Contractual Necessity: When processing is required to fulfill the terms of a service agreement or purchase.
• Legitimate Interests: For purposes like improving our services, maintaining security, and enhancing user experience, without overriding your rights.
• Legal Obligations: When processing is required by law or regulatory authorities.

This framework ensures your personal information is handled lawfully, responsibly, and transparently.

2.7 Usage of Project Information

At GiveTurn, we may showcase our clients’ projects—such as websites, mobile apps, or other digital solutions—in our “Portfolio” section to highlight successful work we have completed. As part of this practice, we may feature project details, including your company name and a brief description of the project. We take utmost care to ensure that any sensitive or proprietary information is not disclosed. By engaging our services, you agree that we may use your project information in our Portfolio section without requiring explicit consent.

This practice provides mutual benefits: it enhances your project’s exposure through backlinks and visibility, while simultaneously showcasing GiveTurn’s capabilities to prospective clients.

At GiveTurn, we take the protection of your personal data seriously. We implement robust security measures and best-in-class data management practices to ensure the confidentiality, integrity, and availability of your information.

3.1 How We Protect Your Data

We employ a combination of industry-standard security practices to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption: Personal data is encrypted both in transit and at rest, ensuring sensitive information remains secure during storage and transmission.
• Access Control: Strict access policies limit data access to authorized personnel only, including role-based permissions and multi-factor authentication for critical systems.
• Regular Audits & Monitoring: Our systems are continuously monitored and periodically audited to identify and respond to potential security risks. Suspicious activity is investigated immediately.
• Data Minimization: We collect only the data necessary to provide our Services and retain it solely for the duration required to fulfill its purpose.
• Secure Development Practices: Our development team adheres to secure coding standards and best practices to minimize vulnerabilities in our software and digital solutions.
• Employee Training: All GiveTurn employees receive ongoing training in data protection and cybersecurity to stay current with regulatory requirements and best practices.

3.2 Safeguards

We implement multiple layers of safeguards to protect your data:

• Technical Safeguards: Advanced technologies such as SSL encryption protect data transmissions from unauthorized access.
• Physical Security: Restricted access to our facilities ensures that data storage locations remain secure.
• Organizational Measures: Regular employee training and internal policies ensure compliance with privacy and security standards, reducing the risk of data breaches or misuse.

3.3 Data Accuracy and Retention

We strive to ensure the personal data we hold is accurate and up-to-date. You may contact us at any time to update or correct your information.

3.4 Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

3.5 Data Verification

We may request additional information to verify the accuracy of your personal data through secure processes.

3.6 Automated Profiling and Decision-Making

Currently, GiveTurn does not use automated profiling or decision-making processes that have legal or significant effects on individuals. Any automated tools we employ are designed solely to enhance the functionality and user experience of our Services. Should we implement automated decision-making in the future, it will comply fully with applicable laws, including providing notice, options, and safeguards to protect your rights.

GiveTurn is committed to ensuring you maintain control over your personal data. The following rights apply to you:

4.1 Data Subject Rights

• Right to Access: Request access to the personal data we hold about you.
• Right to Rectification: Correct inaccuracies or incomplete information.
• Right to Deletion (Right to be Forgotten): Request deletion of your personal data where legally permissible.
• Right to Restrict Processing: Limit how your data is used in specific situations.
• Right to Data Portability: Receive your data in a commonly used format and transfer it to another provider.
• Right to Object: Object to processing for certain purposes, such as direct marketing.

To exercise any of these rights, you may contact us via email at info@giveturn.com or through our website’s Contact Form.

4.2 Managing Your Preferences

You can manage your communication preferences and data-sharing choices through your account settings or by reaching out to us directly.

4.3 Withdrawing Consent

You may withdraw consent to marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

GiveTurn respects the trust you place in us by sharing your personal information. We adhere to strict protocols to ensure data is shared only when necessary and in a secure manner.

5.1 Disclosure and Transfer of Personal Data

Your data may be shared with trusted third-party service providers for operational purposes, including payment processing, customer support, or marketing, strictly to help us deliver our Services effectively.

5.2 Third-Party Policies

We encourage you to review the privacy policies of any third-party providers we collaborate with, as their terms and practices are beyond our control.

5.3 Legal and Service Obligations

We only disclose personal data to third parties where required for legal compliance or to provide requested services.

5.4 Third-Party Privacy Practices

GiveTurn is not responsible for the privacy practices of external websites or third-party services linked to our platforms. We recommend reviewing the privacy policies of these third parties when interacting with them.

GiveTurn may collect and use personal information for marketing purposes to inform you about our products, services, and upcoming promotions. This section explains how we handle marketing-related data.

6.1 Sending Marketing Communications

With your consent, we may send you emails, newsletters, or other communications about our products, services, updates, and special offers.

6.2 Targeted Communications

We may send personalized emails or messages based on your interactions with our Services and stated preferences.

6.3 Push Notifications

With your consent, we may send push notifications to keep you informed about relevant updates, promotions, or services.

6.4 Customer Relationship Management (CRM)

We maintain CRM systems to manage communication, strengthen relationships, and provide a more tailored experience.

6.5 Data Analysis for Marketing

We may combine and analyze data from multiple sources to better understand preferences, improve marketing strategies, and optimize our communications.

6.6 Sources of Marketing Data

We collect marketing-related data from:

• User Interactions: Engagement with our website, downloads, newsletter sign-ups, surveys, or promotions.
• Third-Party Data Providers: Trusted partners may provide data to help tailor marketing communications.
• Social Media Platforms: Interactions with our official social media accounts, including likes, shares, or comments.

6.7 How We Use Marketing Data

Marketing data is used to send relevant updates, promotional materials, and personalized communications. You can opt out of marketing messages at any time via links in communications or by contacting us directly.

We use cookies, web beacons, and similar technologies to enhance your experience, analyze performance, and personalize content. These may include essential, performance, and advertising cookies. Third-party cookies are also used for analytics and advertising.

Our Services may link to external websites not covered by this Privacy Policy. You can manage your cookie preferences through your browser or our cookie management tools. For detailed information, please visit our Cookies Policy page.

GiveTurn is committed to protecting children’s privacy. We do not knowingly collect personal data from individuals under the age of 16 without parental consent.

If we discover personal data of a child under 16 has been collected without proper consent, we will take steps to delete it immediately. If you believe such data may have been collected, please contact us so we can address it promptly.

9.1 Filing a Complaint

If you have concerns regarding our handling of your personal data, please contact us at info@giveturn.com. We will address your complaint promptly and fairly.

9.2 Governing Law

This Privacy Policy is governed by the laws of Bangladesh. Any disputes will be resolved under these laws.

9.3 International Data Transfer

Your personal data may be transferred, stored, and processed internationally in compliance with applicable data protection regulations.

GiveTurn is committed to complying with global privacy laws to ensure your personal data is protected.

10.1 General Data Protection Regulation (GDPR)

We comply with GDPR requirements to provide EU users with control over their personal data:

• Data Collection and Use: Personal data is collected only for specific, legitimate purposes and kept accurate and up-to-date.
• Individual Rights: Users can access, correct, delete, restrict processing, or object to their data processing.
• Data Security: We employ technical and organizational measures to prevent unauthorized access or misuse.

At GiveTurn, we value transparency and are committed to addressing any questions or concerns regarding your privacy and our data practices. If you need to contact us about this Privacy Policy or your personal data, please use one of the following methods:

11.1 Contact via Email

For privacy-related inquiries or concerns, you can reach us at: info@giveturn.com

11.2 Contact through Website

For online inquiries, please visit our Contact Page to submit a request directly through our website.

11.3 Contact via Phone

If you prefer to speak with a representative, you can contact us by phone at: +8801796508529

11.4 Data Protection Authority

If you are not satisfied with our response or believe that GiveTurn is not compliant with applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority. More information on this process is available on their official website.